UPDATE 5 AM Sept. 15  Rotpac racing has continued to update the manually compiled results.  
Those results are posted on their web site at www.rotpac.com   Click on the results tab.  The client
services team at Active.com has now joined in on the attempts to resolve the chip coding issue.   
We are
frustrated that it has taken so long for Active.com to be responsive.  We have scheduled awards
pick up for next Thursday, Sept. 23 6-9 PM at the Java House in South Lyon.  We will also have
them at the Sept. 24 Pumpkinfest Run.  We will send out additional information regarding the
awards.

UPDATE 8 AM Sept. 13   Rotpac Racing is hopeful that Active.com will have their end of things fixed
by noon today.  Rotpac will then have to upload any changes/corrections/ommissions to the
Active.com results.  You (the runners) may still have to help us correct anything amiss in the new
results since they will essentially be the first (real) rough draft.

UPDATE 9 PM Sept. 12  Rotpac Racing (the timing company) has made contact with Active.com and
Active.com is working on the coding issue for the computer chips.  Disappointingly, I do not have
any further information from either company.  I am currently waiting for Rotpac to provide an
update.

Dear Athlete,

Thank you to everyone who braved the promise of bad weather to participate in the 25th Annual Witch's Hat Run.  We apologize
for the results difficulties at the end of the race.

We are still working on the logistics of awards.  However, our tentative plan is to have two pick ups, one at a local business, and
one at the Pumpkinfest Run on Sept. 24.  We will mail out awards to those out-of-towners who will have difficulty reconnecting.

According to the timing company, Rotpac Racing, the problem with today's results was faulty coding in the computer chips in
each bib.  According to Rotpac Racing, Active.com won't be able to fix the problem until Monday.  In the meantime, Rotpac has
gone back and reconstructed the races results manually using their redundant systems of video & voice recordings. The final
version of the results will be available sometime Monday.

A few people are missing from Temporary Results # 2 because their bib numbers were covered as they crossed the line.  The
temporary results were compiled from voice and video recordings, not computer chips.  .If you see any errors or omissions in
Temporary Results #2 or the final results, please contact   
rotpac@rotpac.com

In short, if you still see problems in the results, please contact rotpac@rotpac.com

If you have a shirt problem, please contact Scott at smiths@slcs.us

We are still working on the logistics of awards.  We will send out Facebook and e-mail updates.

On behalf of the cross country teams, I sincerely apologize for the delays.  It is certainly not how
we wanted to celebrate year 25

Thank you for the kind words and the understanding today.  The vast majority of you were amazingly supportive
.

Sincerely,

Scott Smith
Race Director